Jeetwn Privacy Policy — How Your Data Is Kept Secure

Jeetwn (https://jeetwn.app) is an international-standard online Sports Betting platform serving users in Bangladesh. When you create an account or use our services, you naturally share certain personal information with us. This Privacy Policy document provides a full explanation of how that information is managed.

We believe privacy is a fundamental right. That is why Jeetwn follows a "Privacy by Design" approach from the ground up — meaning data protection is built into every feature of the platform from the start. We only collect the information that is genuinely necessary to deliver our services.

This Privacy Policy is a supplement to Jeetwn's Terms & Conditions. By using the platform, you are deemed to have accepted all terms set out in this policy.

Jeetwn collects user information in several ways. Below is a detailed breakdown organised into three main categories.

A) Information You Provide Directly

• At registration — full name, date of birth, email address, and mobile number.
• For KYC verification — a copy of your National ID, passport, or driving licence.
• At the time of payment — bKash/Nagad/Rocket number or bank account details.
• Support interactions — chat messages, complaints, or feedback.
• For promotional participation — any additional information submitted via form.

B) Automatically collected data

• Device information — device type, operating system, browser name, and version.
• Network information — IP address, ISP name, and approximate geographic location.
• Usage data — pages visited, time spent, and buttons clicked.
• Session data — login time, logout time, and total session duration.
• Betting activity — history of bets placed, wins, and losses.

C) Data Received from Third Parties

• From identity verification services — validation data collected as part of the KYC process.
• From payment processors — confirmation that a transaction has been completed.
• From fraud prevention services — information related to risk assessment.

Jeetwn uses collected data only for lawful and clearly defined purposes. The table below outlines what data is used for and why.

Jeetwn will never use your data for marketing purposes without your consent. If you no longer wish to receive promotional emails or SMS, you can opt out at any time from your profile settings.

Jeetwn does not sell your personal information to third parties. However, limited data sharing with trusted partners may occur under specific circumstances.

• Payment Processors: Only the minimum information required to process a transaction is shared with bKash, Nagad, or your bank.
• KYC Partner: Identity document details are shared with identity verification providers for verification purposes.
• Legal authorities: We may be required to disclose information in compliance with a valid court order or directive from a regulatory authority.
• Fraud Prevention Agencies: Limited data is exchanged with industry-standard security partners to prevent fraudulent activity.
• Technology service providers: Server hosting and cloud service providers operate under their own strict data processing agreements.

Jeetwn's website and app use cookies and similar tracking technologies. Cookies are small text files stored in your browser that help the site remember your preferences.

• Essential cookies: Required to maintain your login session and ensure platform security — these cannot be disabled.
• Performance Cookies: To identify which parts of the site are loading slowly — active only with your consent.
• Functionality Cookies: Active with your consent — to remember your language, time zone, and display preferences.
• Analytics cookies: Anonymized data collected to understand user behavior — only active with your consent.

You can delete existing cookies or block new ones at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain platform features.

Jeetwn employs industry-leading technical and organizational measures to protect your data. Our security infrastructure is regularly audited by independent third-party security experts.

• TLS 1.3 encryption on all data transmissions.
• Sensitive data stored on our servers is protected with AES-256 encryption.
• Passwords are stored using bcrypt hashing — even we cannot read them.
• Two-factor authentication (2FA) is available on all accounts.
• A 24/7 active Intrusion Detection System (IDS) runs on our servers.
• Regular penetration testing and security audits are conducted.
• Data backups are stored in encrypted offsite locations.

Every registered user on Jeetwn has the following rights regarding their personal data. To exercise any of these rights, email support@jeetwn.app or reach out via Live Chat.

Jeetwn will respond to your request within 30 business days of receipt. In complex cases, this period may be extended to a maximum of 60 days, and you will be informed in advance if that is the case.

Jeetwn does not retain your data beyond the period it is needed. The retention periods for different categories of data are outlined below.

Once the retention period expires, data is securely deleted or irreversibly anonymised. Even after account closure, certain information must be retained for the periods above due to legal requirements.

Jeetwn is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age verification is mandatory at registration, and KYC checks are conducted where there is any doubt.

If we discover that an account has been created by someone under 18, it will be closed immediately and all associated data will be deleted. If you believe a minor is using our platform, please contact us at support@jeetwn.app.

Jeetwn reserves the right to update this Privacy Policy as needed. For any significant changes, we will notify you in advance via email or an in-platform notification.

The effective date of any updated policy will be clearly stated at the top of this page. Continued use of the platform after changes have been made will be considered acceptance of the revised policy. We recommend reviewing this page regularly.

To submit any privacy-related questions, complaints, or rights requests, please contact our dedicated Privacy Team.

We typically respond within 1–2 business days. For more complex matters, a detailed response will be provided within 30 days.